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Terms & Conditions

The Terms & Condition shown below governs your TradeBig.com account and any information you provide on this website. Please read carefully! By accepting the Term of Service of TradeBib.com, you consent to the collection of use of your personal information. This Policy being part of the agreement.

  1. Collection and Use of Information
    1. When you register for the membership with TradeBig.com, you will be asked to provide basic information such as your business name, business address, contact person and other personally identifiable information. This information may be used to target our registered members for new services and promotions. Your e-mail address may be used to contact you regarding new services and products in which you may be interested. By knowing a little about you, TradeBig.com is able to provide you with more relevant content and a higher level of customer service. Refusal to supply this information may result in us being unable to process your request.
    2. Personal identifiable information may also be collected when you use some of our services such as from users who post trade message or send enquiry to our members.
    3. General statistical information about TradeBig.com will also be automatically recorded such as IP address, pages viewed, browser version, etc.
    4. When you purchase a paid service with TradeBig.com, additional information such as billing information, credit card information, etc shall be collected. Such information shall be provided to banks/financial institutions to enable the payment transaction.
    5. Information may be used by TradeBig.com for the following purpose:
      1. Processing your registration, order, enquiry or feedback;
      2. TradeBig.com's operations;
      3. Sales & Marketing purpose;
      4. Enable the payment transaction;
      5. Meeting requirements to make disclosure under any law applicable in or outside China;
      6. Preparing general statistics on the usage of TradeBig.com website;
      7. Other related purposes.
  2. Disclosure of Information
    Your information will be kept confidential. TradeBig.com may use or disclosure information about you to any companies or persons only when we have your consent, or under the following conditions:
    1. Who provides services or advice to TradeBig.com in connection with TradeBig.com's operations;
    2. Who provide the product or service you have requested;
    3. Based on the information provided to us during registration, TradeBig.com conducts research regarding users' demographics, industry and geographic location. This research is completed in order to better understand and serve our users. This research is compiled and analyzed on an aggregated basis. TradeBig.com maintains the right to share this aggregated data with advertisers or business partners as required;
    4. Under any law applicable in or outside Hong Kong.

  3. Share of Information
    TradeBig.com will not disclose any of your personally identifiable information except when we have your permission or under special circumstances. TradeBig.com may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain and improve our services.Upon registration of our website service, some of your personally identifiable information you provided to us will be automatically listed in the "Contact" page of your website. You should be aware that these information will be able to access by the users of our website.
  4. Knowledge of the Internet
    The Customer agrees to obtain a basic knowledge of the Internet and its operating principles and procedures.
  5. Improper Uses
    The Customer will avoid violation of certain generally accepted guidelines on Internet usage such as restrictions on mass mailings and mass advertisements, pirating or copying of software, mail bombing or other methods of attempting to deny service or access to other users, and attempts to violate security.
  6. Compliance with Laws
    The Customer will ensure that its use of the Internet complies with all applicable federal, state and local law and regulation, including but not limited to those principles of law which protect against compromise of copyrights, trade secrets, proprietary information and other intellectual property rights, libel or defamation of character, invasion of privacy, tortuous interference, and export of technical or military data to prohibited countries.
  7. Validation of Information
    The Customer is responsible for validating the integrity of the information and data it receives or transmits over the Internet.
  8. Discretion and Judgment
    The Customer is expected to use discretion in the treatment and handling of Internet information and data and to take particular care to insure that adult information is not transmitted to juvenile users of the Internet.
  9. Pornography
    Due to legal and social issues, we will not accept any new customers who publish pornographic , sexual images. If an existing customer publishes pornographic images, TradeBig may issue a warning and/or suspend your account.
  10. Excessive CPU usage
    Customers will not be allowed to use excessive amounts of CPU processing on any of our servers or face immediate suspension. For example: 1) a few customers have tried re-selling our counters or auto-responders to the rest of the world which caused an excessive amount of requests on our server(s). 2) email bombs. 3) re-selling CGI access to other 3rd parties.
  11. Services Termination
    at least 30 days advance notice is required AND any pre-paid annual / monthly subscription fees are non-refundable. Customer must settle all unbalance amounts before terminate our service

  12. Cookies
    Cookies are used by TradeBig.com to recognize you as a return user every time you visit our website. This cookie helps you save time whenever you post offer, send enquiry, or use other services, your contact and business details will be filled automatically. We also collect statistics on pages viewed on the website and usage patterns in order that we may measure traffic, gauge the popularity of various parts of our website and gain some general statistics about our users. If you do not accept cookies on our website, you may not be able to use or access in some services or features.

  13. Updating Your Account Information
    You can update your company information or change your password any time when you login into TradeBig.com.

  14. Security
    Your TradeBig.com Account Information and TradeBig.com Member Profile are password-protected so that other TradeBig.com members will not have the ability to edit or delete this personal information. Please note that any password protection system may be vulnerable to computer "hackers", and therefore TradeBig.com cannot 100% guarantee the protection of your personal information from malicious third parties. You may edit your Account and Profile Information at any time by using your TradeBig.com ID and password. We recommend that you do not divulge your password to anyone.
    The information that you provide when posting an item for trade or when making an offer is posted in a public area, accessible to all users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
TradeBig.com may amend this policy from time to time. For any queries regarding this policy, please contact our Customer Services Department by sending email to Contact Us Form
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