The Terms & Condition shown below governs your
TradeBig.com account and any information you provide on this website.
Please read carefully! By accepting the Term of Service of TradeBib.com,
you consent to the collection of use of your personal information. This
Policy being part of the agreement.
TradeBig.com may amend this policy from time to time.
For any queries regarding this policy, please contact our Customer Services
Department by sending email to Contact Us Form
- Collection and Use of Information
- When you register for the membership with
TradeBig.com, you will be asked to provide basic information such
as your business name, business address, contact person and other
personally identifiable information. This information may be used
to target our registered members for new services and promotions.
Your e-mail address may be used to contact you regarding new services
and products in which you may be interested. By knowing a little
about you, TradeBig.com is able to provide you with more relevant
content and a higher level of customer service. Refusal to supply
this information may result in us being unable to process your request.
- Personal identifiable information may also
be collected when you use some of our services such as from users
who post trade message or send enquiry to our members.
- General statistical information about TradeBig.com
will also be automatically recorded such as IP address, pages viewed,
browser version, etc.
- When you purchase a paid service with TradeBig.com,
additional information such as billing information, credit card
information, etc shall be collected. Such information shall be provided
to banks/financial institutions to enable the payment transaction.
- Information may be used by TradeBig.com
for the following purpose:
- Processing your registration, order,
enquiry or feedback;
- TradeBig.com's operations;
- Sales & Marketing purpose;
- Enable the payment transaction;
- Meeting requirements to make disclosure
under any law applicable in or outside China;
- Preparing general statistics on the
usage of TradeBig.com website;
- Other related purposes.
- Disclosure of Information
Your information will be kept confidential. TradeBig.com may use or
disclosure information about you to any companies or persons only when
we have your consent, or under the following conditions:
- Who provides services or advice to TradeBig.com
in connection with TradeBig.com's operations;
- Who provide the product or service you have
- Based on the information provided to us
during registration, TradeBig.com conducts research regarding users'
demographics, industry and geographic location. This research is
completed in order to better understand and serve our users. This
research is compiled and analyzed on an aggregated basis. TradeBig.com
maintains the right to share this aggregated data with advertisers
or business partners as required;
- Under any law applicable in or outside Hong
- Share of Information
TradeBig.com will not disclose any of your personally identifiable information
except when we have your permission or under special circumstances.
TradeBig.com may disclose or access account information when we believe
in good faith that the law requires it and for administrative and other
purposes that we deem necessary to maintain and improve our services.Upon
registration of our website service, some of your personally identifiable
information you provided to us will be automatically listed in the "Contact"
page of your website. You should be aware that these information will
be able to access by the users of our website.
- Knowledge of the Internet
The Customer agrees to obtain a basic knowledge of the Internet and
its operating principles and procedures.
- Improper Uses
The Customer will avoid violation of certain generally accepted guidelines
on Internet usage such as restrictions on mass mailings and mass advertisements,
pirating or copying of software, mail bombing or other methods of attempting
to deny service or access to other users, and attempts to violate security.
- Compliance with Laws
The Customer will ensure that its use of the Internet complies with
all applicable federal, state and local law and regulation, including
but not limited to those principles of law which protect against compromise
of copyrights, trade secrets, proprietary information and other intellectual
property rights, libel or defamation of character, invasion of privacy,
tortuous interference, and export of technical or military data to prohibited
- Validation of Information
The Customer is responsible for validating the integrity of the information
and data it receives or transmits over the Internet.
- Discretion and Judgment
The Customer is expected to use discretion in the treatment and handling
of Internet information and data and to take particular care to insure
that adult information is not transmitted to juvenile users of the Internet.
Due to legal and social issues, we will not accept any new customers
who publish pornographic , sexual images. If an existing customer publishes
pornographic images, TradeBig may issue a warning and/or suspend your
- Excessive CPU usage
Customers will not be allowed to use excessive amounts of CPU processing
on any of our servers or face immediate suspension. For example: 1)
a few customers have tried re-selling our counters or auto-responders
to the rest of the world which caused an excessive amount of requests
on our server(s). 2) email bombs. 3) re-selling CGI access to other
- Services Termination
at least 30 days advance notice is required AND any pre-paid annual
/ monthly subscription fees are non-refundable. Customer must settle
all unbalance amounts before terminate our service
Cookies are used by TradeBig.com to recognize you as a return user every
time you visit our website. This cookie helps you save time whenever
you post offer, send enquiry, or use other services, your contact and
business details will be filled automatically. We also collect statistics
on pages viewed on the website and usage patterns in order that we may
measure traffic, gauge the popularity of various parts of our website
and gain some general statistics about our users. If you do not accept
cookies on our website, you may not be able to use or access in some
services or features.
- Updating Your Account Information
You can update your company information or change your password any
time when you login into TradeBig.com.
Your TradeBig.com Account Information and TradeBig.com Member Profile
are password-protected so that other TradeBig.com members will not have
the ability to edit or delete this personal information. Please note
that any password protection system may be vulnerable to computer "hackers",
and therefore TradeBig.com cannot 100% guarantee the protection of your
personal information from malicious third parties. You may edit your
Account and Profile Information at any time by using your TradeBig.com
ID and password. We recommend that you do not divulge your password
The information that you provide when posting an item for trade or when
making an offer is posted in a public area, accessible to all users.
Please remember that any information that is disclosed in these areas
becomes public information and you should exercise caution when deciding
to disclose your personal information.